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Frequently Asked Questions

1. How soon will I receive my order? Please click to see our SHIPPING GUIDE.


2. What is your Return Policy? Please click to see our EXCHANGE POLICY.


3. Where is your store located? Adorable Kids is predominantly an online merchant and ship anywhere in Canada, USA, Europe, Australia and New Zealand. We also have local locations where our customers can try on or physically shop for items. Please click to see our STORE LOCATIONS.

4
. If I buy online, can I pick it up at any of your locations? All orders from this website will be mailed to your mailing address. If you want to order online and pick-up in-store visit our other website www.adorablekids.ca

5. If I buy online, can I exchange it in-store? All orders from this website can only be exchanged by mailing it back.


6. How do I make sure the clothes will fit if I buy online? Every product we offer has an on-page size chart. Simply click the "view size chart" tab and follow the procedure given to measure your child.

7. Where do you ship from? All items are shipped from our Oshawa, Ontario distribution facility.

8. Do you sell whosale to other retailers? Unfortunately we do not sell to other retailers at this time. All of our products are sold online and in-store under the Adorable Kids brand.