All items on our website are in stock.
CURBSIDE/IN-STORE PICK UP
Online orders can be picked up during store hours. Allow 4 hours after placing your order for processing.
Orders are processed within 24 hours Mon-Fri.
Please allow for delays during covid
and winter time.
HOW MUCH IS THE SHIPPING FEE?
Flat Rate Shipping Canada/USA -14.95
International Shipping - by weight and destination
We also offer faster shipping at additional cost.
WHEN WILL I RECEIVE MY ORDER?
1. Add item in a bag then click calculate shipping time to see Estimated time of Delivery.
2. Orders are processed within 24hrs from Monday to Fridays.
3. If you ordered on a Friday, order will go out same day or Monday.
Orders received on the weekend will go out Monday or Tuesday.
4. Please do not count in Saturdays, Sundays or holidays.
There is no processing nor package movements on weekends.
5. There are is no daily tracking available - delivery confirmation only .
Please make sure that your delivery address is reachable by post.
Check your address immediately once order is placed for any discrepancies. We cannot make any changes to the shipping address once your order has left our warehouse.
Delivery date is applicable to major cities only, rural areas may take a bit longer. Also allow for delays during covid and winter time. Snowstorms and bad roads cause a lot of delays. We adhere to the delivery time indicated on your order. Please order with enough time to receive your items for your events to avoid any frustrations. Contact us only if you haven't received your order within the estimated delivery time.
Please note that we cannot do anything when a package is in transit. Once a package leave our facility, it is no longer beyond our control. All we have to do at that time is wait for it to reach the destination.
Text/SMS: 905-434-8881 or email us at firstname.lastname@example.org if you have any questions.
WHERE ARE ORDERS SHIPPED FROM?
Canadian orders are shipped from our Ontario warehouse.
USA and international orders are shipped from our US warehouse.
All Sales are final. No returns or exchanges.
ORDER CANCELLATIONS / MODIFICATIONS
Orders cannot be cancelled once placed. Contact us immediately if you need to change items on your order. Once an order is shipped no changes can be applied.