We have categorized questions for your convenience. So please scroll below.
Payments :
1. What type of payments do you accept?
2. What currency are the goods priced at?
3. I do not hold Canadian funds, can I still buy?
4. How to place an order using an email transfer payment?
1.What type of payments do you accept?
We accept any major credit cards, e-check, bank payments via Paypal
We also accept mastercard and visa via our own merchant account
Interac email transfer is acceptable from Canadian buyers only.
2. What currency are the goods priced at?
All prices are in Canadian dollars?
3. I do not hold Canadian funds, can I still buy?
Yes you can, your payments are automatically converted by your bank or credit card issuer.
4. How to place an order using an email transfer payment?
Complete your order and proceed to check-out.
Choose payment by clicking paypal, the button located at the bottom of the payment page.
You will then be given a page to connect to paypal. Do not log-in to paypal (unless you want to pay with paypal, of course)
Instead, take your total and log-in to your bank account.
Shipping/Delivery :
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How soon do you send the orders?
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What type of service do you use?
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Do you offer alternative service?
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Are the items insured?
1. How soon do you send the orders?
We process orders within 24-48 hours of payment receipt (Mondays-Fridays only).
2. What type of service do you use?
We use expedited service and arrives to you via your local post office (see shipping and return policy for more details)
3. Do you offer alternative service?
We accommodate faster service with an extra fee, please call or email us to arrange the service before placing your order, if you require express delivery.
4. Are the items insured?
All packages are insured for non-receipt and damages.
